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Terms and Conditions

Last updated: July 2026

1. About These Terms

These terms and conditions govern your purchase and use of continuing professional development (CPD) courses and related digital resources offered by Phoebe Meldrum Psychology (“we,” “us,” “our”) through this website. By purchasing a course, you agree to these terms.

2. Who Our Courses Are For

Our CPD courses are designed for psychologists and allied health professionals. It is your responsibility to determine whether a given course meets your individual CPD or continuing education requirements under your relevant professional board or association. We do not guarantee that any course will satisfy the specific CPD obligations of every professional body or jurisdiction.

3. Purchases and Payment

  • All prices are listed in Australian dollars (AUD) unless otherwise stated.
  • Payment is processed securely through our third-party payment provider at the time of purchase.
  • You will receive confirmation of your purchase and access instructions via email.

4. Access to Course Content

  • Course access periods are listed on each individual course page. Access is granted for the stated period from the date of purchase.
  • You may revisit and rewatch course content as many times as you like within your access period.
  • We reserve the right to make minor updates to course content during your access period to keep material current.

5. Refund Policy

As our courses are on-demand digital products delivered instantly upon purchase, we do not offer refunds or exchanges once a course has been purchased and access has been granted.

This policy does not affect your rights under the Australian Consumer Law. If a course is not provided as described, is faulty, or does not function as intended, you may still be entitled to a refund, replacement, or other remedy under that law, regardless of this policy.

If you experience a technical issue accessing your course, contact us and we will work to resolve it.

6. Intellectual Property

All course content, including videos, slides, written materials, templates, and downloadable resources, is the intellectual property of Phoebe Meldrum Psychology and is protected by copyright.

You may:

  • Access and use course content for your own personal professional development

You may not:

  • Share, distribute, reproduce, or resell course content, in whole or in part, without our written permission
  • Use course content to create derivative training materials for commercial purposes

7. No Clinical or Personalised Advice

Course content is general professional development material and does not constitute personalised clinical advice, supervision, or a substitute for your own clinical judgement. You remain responsible for how you apply any concepts, frameworks, or strategies discussed in our courses to your own clinical practice.

8. Limitation of Liability

To the extent permitted by law, Phoebe Meldrum Psychology is not liable for any indirect, incidental, or consequential loss arising from your use of our courses or website. Nothing in these terms excludes, restricts, or modifies any consumer guarantee or right under the Australian Consumer Law that cannot lawfully be excluded.

9. Website Use

You agree to use this website only for lawful purposes and not to attempt to disrupt, hack, or misuse any part of the site or course platform.

10. Changes to These Terms

We may update these terms from time to time. Continued use of our website or courses after changes are posted constitutes acceptance of the updated terms.

11. Governing Law

These terms are governed by the laws of Victoria, Australia. Any disputes arising from these terms will be subject to the jurisdiction of the courts of Victoria.


12. Contact Us

If you have questions about these terms, contact us at:

hello@phoebemeldrum.com